Frequently Asked Questions (FAQs)

Once an order is dispatched, a tracking number is typically emailed to you. You may use that to track your order.

You can cancel or modify your order before the item is shipped. Once your item is shipped, and you no longer need it, a return and refund is possible.

If you receive your item damaged etc., you can contact customer support immediately with photos of the damage.

Shipping options and costs vary by retailer, country, and other applicable shipping policies.

The costs are not fixed, they vary. They often depend on speed (delivery time) and location.

Returns and refunds are typically issued to the original payment method after the item is received.

Yes you can, after a successful return, meeting certain requirements.

Very secure. Our website and online payment methods are encrypted with https to protect your data.

The most common options include credit cards, PayPal, and digital wallets.

You can watch out for transaction charges, extra taxes, or import duties, particularly for international orders.

You can subscribe to our social media channels and pages, or sign up for newsletters to get the best and latest deals from us straight to your inbox.

Enter the coupon code at checkout before finalizing the purchase.

You can shop as a guest, without an account, but to enjoy a more customized and smooth online shopping experience, you need to create an account.

We don't own a physical shop with goods; we are selling online only as a link between retailers and consumers, and we are from Harare.

A business listing is an online phone book that contains important information like your company name, address, phone number, website address, map listing, etc. Business listings can appear when people search for your business online and help people find you easily on search engines.

Yes, because it:

1. Boosts online presence: Search Engine Optimization (SEO) strategies, like business listing play a significant role to increased online visibility, leads and higher website traffic. It helps you to boost your business online presence and reach as many potential customers as possible.
2. Builds trust: If businesses are to be trusted, they need to be listed online, with full profiles that address actual business hours and services. Online presence of a business increase the trust of customers in the business and it also helps to improve the reputation of the business.
3. Provides customer feedbacks: Consumers read an average of 10 online reviews before they feel that they can trust any business. If your business isn’t located on any online directories or review sites, where will these reliable customer reviews come from? Providing honest reviews and feedback of any business can increase the customer interaction.

The most crucial data held in a business listing is the NAP data - name, address, and phone number information. Another vital piece of information to include is hours of operation. Including your website link will get more traffic to your website, and could help improve your ranking on Google. To complete the listing, information on the nature of goods and services you provide, should be available.